Delivery FAQs – Landscape Material Delivery in Calgary & Area
Delivery FAQs
What access is required for Moffett delivery?
A minimum 9 ft (2.7 m) clear access width is required for safe Moffett delivery. We cannot drive through neighbouring properties, and we do not place materials over rough or unstable terrain. Final placement is determined by the driver based on safety and site conditions.
Can you place pallets or bulk bags in my backyard?
Yes — when site access and ground conditions allow, our Moffett (truck-mounted forklift) can place pallets, bulk bags, and materials closer to your project area. Final placement is at the driver’s discretion based on safety and access.
Do you offer Moffett delivery for sod, pavers, and bulk bags?
Yes. We specialize in Moffett delivery for sod pallets, pavers, retaining wall materials, and 1-yard bulk bags across Calgary and surrounding areas.
How far can the Moffett reach?
Reach varies by site conditions, obstacles, and ground stability. Our driver will assess safe placement on arrival. Clear access and firm ground help maximize placement options.
Do you deliver in winter?
Winter delivery is weather dependent. We do not deliver on snow days or in extreme cold. Deliveries are scheduled on milder days when road and site conditions are safe.
Do you offer same-day or next-day delivery?
Same-day or next-day delivery may be available depending on order volume, location, and scheduling. Call 587-330-4200 to check availability.
What areas do you deliver to?
We deliver throughout Calgary and surrounding communities including Airdrie, Cochrane, Chestermere, Okotoks, and nearby areas. For out-of-town deliveries, please call to confirm availability and pricing.
Can you deliver bulk loose materials and bulk bags?
Yes. We offer bulk loose delivery for larger projects and 1-yard bulk bag delivery for convenient placement where access allows.
How do I get a delivery quote?
Delivery pricing depends on material type, quantity, distance, and whether Moffett placement is required. Call 587-330-4200 for a quick quote.
Terms, Conditions & Delivery Limitations
Direct Landscape Supply Ltd is not responsible for scratches, cracks, damage, or injury resulting from delivery or placement of products.
By ordering our products, you acknowledge and consent to these limitations and agree to indemnify and hold harmless all Owners, Directors, Employees, and Subcontractors of Direct Landscape Supply and its divisions.
Delivery Area:
Delivery areas include listed cities and surrounding areas within 5 km, unless otherwise stated. There may be weight or access restrictions in some areas — these must be disclosed at the time of order confirmation.
Out-of-Town Deliveries:
Direct Landscape Supply reserves the right to refuse some out-of-town deliveries. Automated delivery pricing may not always be accurate due to large postal code areas. All out-of-town orders are reviewed after placement — please call to confirm delivery availability and pricing.