Privacy Policy – Direct Landscape Supply Calgary

📄 Privacy Policy – Direct Landscape Supply

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from DirectLandscapeSupply.ca (the “Site”).


Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies installed on your device

As you browse the Site, we collect information about:

  • The pages or products you view

  • What websites or search terms referred you to the Site

  • How you interact with the Site

This is referred to as “Device Information.”

We collect Device Information using technologies such as:

  • Cookies

  • Log files

  • Web beacons, tags, and pixels

For more information about cookies and how to disable them, visit:
👉 http://www.allaboutcookies.org

When you make (or attempt to make) a purchase through the Site, we collect:

  • Name

  • Billing address

  • Shipping address

  • Payment information (including credit card or payment processor details)

  • Email address

  • Phone number

This is referred to as “Order Information.”

When we refer to “Personal Information,” we mean both Device Information and Order Information.


How We Use Your Personal Information

We use your Order Information to:

  • Process and fulfill orders

  • Arrange delivery

  • Communicate with you

  • Provide invoices and order confirmations

  • Screen orders for fraud or risk

  • Provide marketing communications when you have opted in

We use your Device Information to:

  • Detect fraud and security risks

  • Improve and optimize our Site

  • Analyze customer browsing behaviour

  • Measure marketing and advertising performance


Sharing Your Personal Information

We share Personal Information with third parties to operate our business, including:

  • Shopify (our e-commerce platform)

  • Payment processors

  • Shipping and delivery providers

  • Analytics and marketing platforms (e.g., Google Analytics)

You can read Shopify’s privacy policy here:
👉 https://www.shopify.com/legal/privacy

You can read Google’s privacy policy here:
👉 https://policies.google.com/privacy
Opt out of Google Analytics:
👉 https://tools.google.com/dlpage/gaoptout

We may also disclose your Personal Information when required by law, subpoena, court order, or to protect our legal rights.


Behavioral Advertising

We may use your Personal Information to provide targeted advertisements. You can opt out at:

You can also opt out via the Digital Advertising Alliance:
👉 http://optout.aboutads.info


Your Rights (Canada, EU & Other Regions)

You have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion (subject to legal and accounting obligations)

  • Withdraw marketing consent

If you are a resident of Canada, your information is handled in accordance with PIPEDA.
If you are a resident of the EU, you have rights under GDPR.

To exercise any rights, contact us at:
info@directlandscapesupply.ca


Data Retention

We retain Order Information for record-keeping, accounting, warranty, and legal purposes unless you request deletion and deletion is legally permitted.


Data Transfers

Your information may be stored or processed in Canada and the United States, including through Shopify and service providers.


Minors

The Site is not intended for individuals under the age of 18.


Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page.


Contact Us

For privacy-related questions or complaints:

Direct Landscape Supply
📧 info@directlandscapesupply.ca
📍 Alberta, Canada
Attn: Privacy Compliance Officer