Return Policy

All products are made, cut , shipped or bagged to order there for we do not accept any returns once the order has been processed. 

If there is a problem with our order it must be reported immediately & photo's should be sent to

Sod is perishable and needs to be installed the same day as delivery!

Any order that has been canceled after it has been placed will be subject to a 5% transaction fee as the online system charges us for every transaction even if the order has been canceled for any reason.

Paver / Retaining wall Special order products can not be canceled once the order has been processed. There is a 20% restocking fee on approved returns. Returns must be approved by a manager before bring them back. Any items that have been moved or transferred are not returnable. 

Bulk Products are not returnable.

Composite Decking & Accessories are not returnable.

Artificial Turf is cut to order and can not be returned. 

Orders that are not yet sent to production, shipped, bagged, allocated or cut may be canceled with 48 hours from the time of order.

Special orders are none returnable / refundable.